Limited 90 Day Warranty
Lightfilm™ LLC warrants Lightfilm™ products against all defects in materials and workmanship for a period of 90 days from the date of retail purchase, subject to the terms and conditions described hereunder

This Limited Warranty allocates risk of product failure between purchaser and Lightfilm™, and Lightfilm’s™ product pricing reflects this allocation of risk and the limitations of liability contained in this limited warranty. The agents, employees, distributors, and dealers of Lightfilm are not authorized to make modifications to this limited warranty, or make additional warranties binding on Lightfilm™. Accordingly, additional statements such as dealer advertising or presentation, whether oral or written, do not constitute warranties by Lightfilm™ and should not be relied upon.

What are Lightfilm’s™ Obligations?
During the applicable warranty period, Lightfilm™ will repair or replace, at Lightfilm’s™ sole option, without charge to purchaser, any defective component part of a Lightfilm™ product.

What are limits on Lightfilm’s™ Warranty/Liability?
EXCEPT FOR THIS LIMITED WARRANTY, THE PURCHASER TAKES THE LIGHTFILM™ PRODUCT "AS IS". LIGHTFILM LLC DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR ANY PARTICULAR PURPOSES WHATSOEVER. IN ADDITION, LIGHTFILM™ SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE, USE, OR MISUSE OF, OR INABILITY TO USE THE PRODUCT OR ARISING DIRECTLY OR INDIRECTLY FROM THE USE OR LOSS OF USE OF THE PRODUCT OR FROM THE BREACH OF THE LIMITED WARRANTY, INCLUDING INCIDENTAL, SPECIAL, CONSEQUENTIAL OR SIMILAR DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS, OR FOR DAMAGES ARISING FROM ANY TORT (INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE) OR FAULT COMMITTED BY LIGHTFILM™, ITS AGENTS OR EMPLOYEES, OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY. IN NO EVENT SHALL LIGHTFILM LLC’S LIABILITY EXCEED THE PURCHASE PRICE OF THE PRODUCT IN QUESTION. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR HOW LONG A LIMITED WARRANTY LASTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY IS LIMITED TO THE ORIGINAL OWNER, AND IS NOT TRANSFERABLE TO, OR ENFORCEABLE BY, A SUBSEQUENT OWNER.

This limited warranty gives you specific rights. You may have other legal rights which vary from state to state.

This warranty does not apply if the serial number or housing of the product has been removed, or if the product has been subjected to physical abuse, improper installation, or modification. This limited warranty is conditioned upon proper use of Lightfilm™ products by purchaser. This limited warranty does not cover: (a) defects or damage resulting from accident, misuse, abuse, neglect, unusual physical, electrical or electromechanical stress, or modification of any part of Lightfilm™ products or cosmetic damage; (b) equipment that has the serial number removed or made illegible; (c) any plastic surfaces or other externally exposed parts that are scratched or damaged due to normal use; (d) malfunctions resulting from the use of Lightfilm™ products in conjunction with accessories, products, or ancillary/peripheral equipment not furnished or approved by Lightfilm™; (e) defects or damage from improper testing, operation, maintenance, installation, or adjustment; (f) installation, maintenance, and service of Lightfilm™ products, or (g) Lightfilm™ products used or purchased outside the United States or Canada. Any changes or modifications to your Lightfilm™ product not expressly approved in this document could void your warranty for this equipment. The use of any unauthorized accessories may be dangerous and void the Lightfilm™ product warranty if said accessories cause damage or a defect to the Lightfilm™ product. Although your Lightfilm™ product is quite sturdy, it is a complex piece of equipment and can be broken. Avoid dropping, hitting, bending or sitting on it.

To Obtain Service:
If your Lightfilm™ product does not function properly, make sure it’s connected to a reliable power source. Try another power source. Read the “Question and Answer” section thoroughly. If it still fails to function, follow these instructions to obtain factory service.

Contact customer service at customerservice@lightfilm.net to obtain a Return Authorization number and shipping address. This number must be written clearly on the outside of the package before shipment.

How to ship:
Ship your unit prepaid and insured, in its original packaging or something equally protective. Write you Return Authorization number clearly on the outside of the package. You are responsible for your Lightfilm™ products until it is in our hands, so insist on a proof-of-delivery receipt. Along with your Lightfilm™ product please enclose the following:

1. your name, billing address (for credit cards) and shipping address
2. original receipt from an authorized retailer
3. description of the problem
4. your daytime telephone number

Your Lightfilm™ product will be repaired as soon as possible. For units that have been abused or modified, a repair cost will be calculated based on parts and labor required.